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Sunday, December 15, 2013

Body Language


Two Main Types of Communication
  • Verbal communication: by speaking, writing using language etc.
  • Non-verbal communication: by body postures, gestures, facial expressions, grunts (para-linguistics), tone of voice, eye contact and eye movements etc.
Body Language: Form of Non-verbal Communication
  • Body postures, gestures, facial expressions, grunts (para-linguistics), tone of voice, eye contact and eye movements etc form the body language.
  • Using this kind of body language, one can express or communicate.
  • Body language can be used in conjunction with verbal message or without it.
  • One could use a single body language cue or use in concert with other body language cue(s).
  • Body language may provide cues regarding one’s attitude or state of mind. It may indicate relaxed state, pleasure, amusement, boredom, attentiveness, aggression, to quote a few of the cues.
Average Percentage of Body Language in Communication

Based on certain researches:
  • Some people estimate it around 90% to 95%.
  • Others estimate it at 60% to 70%.
It may not be wrong to conservatively estimate that at least some 50% of the meaning of any communication is understood from non-verbal cues or the body language. Even then it is pretty high percentage.

Therefore, understanding the body language for using it for one’s own communication or in understanding others’ communication is important.

If communication consists of 50% verbal and 50% non-verbal, the two together must be interpreted. At times the two components may be in harmony with each other (complementing each other) and at other times, the verbal communication may not be matched equally by the body language. It is important, then, to specifically interpret the body language.

Parts of the Body Language

You can send signals with individual parts of the body as well as in concert. Given below are the details of various parts of the body.
  • Head: face, cheek, chin, mouth, lips, teeth, tongue, nose, eyes, eyebrow, forehead, hair.
  • Arm: elbow, hand, finger.
  • Torso: neck, shoulder, chest, back, belly, bottom, hips.
  • Legs: thigh, knee, foot
Body Language: Kinesics and Proxemics

Kinesics
  • Facial expressions: Smile, frown, narrowed eyes, transmitting friendliness, anger.
  • Gestures: Pointing fingers, thumbs up sign, shakes of the head, transmitting an emphasizing focus, congratulations or disagreements.
  • Movements: Quick pacing up and down, finger drumming, leisurely strolling, transmitting impatience, boredom or relaxation.
Proxemics
  • Physical contact: Shaking hands, prodding with forefinger, clapping on the back, transmitting greetings, insistence or friendship.
  • Positioning: Keeping a respectful distance, looking over someone’s shoulder, sitting close to someone, transmitting awareness of differing status, a close working relationship or relaxed mutual trust.
  • Posture: Standing straight and erect, lounging, sitting hunched up, leaning forward, spreading oneself in a chair, transmitting alertness and care, self-confidence (or even over-confidence), nervousness.
  • Para-linguistics: Feedback sounds of surprise or agreement, of annoyance or impatience- “uh-uh”, “whew”, “oops”, “tsk”, “tut-tut” etc.
Body Language Is Cultural

In different cultures people use different body language; it is not universal. Therefore, one should be careful in interpreting the body language. In one culture, the meaning of a particular body language could be entirely different from the other culture. Therefore, people from different cultures can interpret body language in different ways.

Study of cultural differences vis-à-vis body language is useful.

Body Language Can be Deceptive in Case of Physically Challenged or Sick

Physically challenged people and people with certain specific disabilities (e.g. autistic, spastic) use and understand body language differently or not at all. Interpreting their gestures and facial expressions or lack of them within the framework of the usually understood body language may lead to incorrect meaning.

Examples: Body Language and It’s Interpretation
  • Generally, person crossing his arms across the chest can indicate that he is positioning an unconscious barrier between him and others. He is defensive.
  • When situation is amicable, person crossing his arms across the chest can mean that he is thinking deeply about what is being discussed.
  • But in a critical or confrontational situation, person crossing his arms across the chest can mean that he is expressing opposition, especially if he is leaning away.
  • In addition to what is described in the earlier point, harsh or blank facial expression can indicate hostility.
  • At times, crossed arms can be interpreted for submissiveness.
  • Standing and rubbing hands together quickly can show anxiety.
  • Standing and rubbing hands together slowly (in washing the hands motion) can state that I am through with it.
  • Pulling right or left ear, putting finger inside the collar or pulling eye lid with finger can show disagreement with the other person.
  • Speaking with palms upwards may mean open attitude or person is requesting help.
  • Sitting at the desk, with elbows on the desk and hands being in steeple position looking like church tower with finger tips together can indicate keen listening.
  • Seated, looking down with crossed legs may point to pensive mood.
  • Hands on knees, leaning slightly forward and feet flat on the ground may indicate readiness or the person is about to respond.
  • Palm on my face with one finger pointing towards ceiling can show that the person is immersed in deep thought.
  • Hands supporting the chin and shoulders start to droop may be an indication of fatigue or feeling a bit depressed.
  • Hands on hips may indicate impatience.
  • Locking hands behind the back may indicate self-control.
  • Locking hands behind head may indicate confidence.
  • Sitting with a leg over the arm of the chair may be interpreted as indifference.
  • Consistent eye contact can indicate that a person is thinking positively of what the speaker is saying.
  • Consistent eye contact can also mean that the other person does not trust the speaker enough to take his eyes off the speaker.
  • Lack of eye contact can indicate negativity.
  • Persons with anxiety disorders are often unable to make eye contact without discomfort.
  • If a person is looking at you but is giving the arms-across-chest cue, it can indicate that something is bothering the person and that he wants to talk about it.
  • While making direct eye contact a person is fiddling with something, even while directly looking at you, it can indicate that his attention is elsewhere.
  • When a person is not convinced by what someone is saying, his attention invariably wanders and the eyes will stare away for an extended period. Disbelief is often indicated by averted gaze or by touching the ear or scratching the chin.
  • Person looking down and picking up imaginary bits off the suit or clothes when someone is speaking with him can mean boredom, not listening or snobbery.
  • Boredom is also indicated by the head tilting to one side, or by the eyes looking straight at the speaker but becoming slightly unfocused.
  • Interest can be indicated through posture or extended eye contact, such as standing and listening properly.
  • Deceit or the act of withholding information can sometimes be indicated by touching the face during conversation.
  • Excessive blinking is a well-known indicator of someone who is lying.
  • Absence of blinking can also represent lying.
For More Guidance, Assistance, Training and Consultation

Contact: prodcons@prodcons.com

Training in "Effective Communication", "Body Language (Non-verbal Communication)", "Written Communication", "Listening Skills", "Email etiquette", "Telephone Etiquette", "Presentation Skills", "Public Speaking" and "Conducting Effective Meetings" is provided by Prodcons Group's Mr Shyam Bhatawdekar and/or Dr (Mrs) Kalpana Bhatawdekar, eminent business leaders, management educationists, management consultants and trainers- par excellence, with distinction of having trained over 150,000 people from around 250 organizations.

Also refer: (Prodcons Group) http://prodcons-group.blogspot.com/, (Training Programs by Prodcons Group) http://training-development-function.blogspot.com/, (Productivity Consultants) http://productivity-consultants.blogspot.com/

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Alphabetic List of All Management Topicshttp://management-enotes.blogspot.com/
(
Home Page for Writings of Shyam Bhatawdekarhttp://writings-of-shyam.blogspot.com/
(5S Housekeeping) http://5s-housekeeping.blogspot.com/
(Activity Based Costing- ABC) http://activitybased-costing.blogspot.com/
(Advertising) http://advertising-mass-communication.blogspot.com/
(Anger Management) http://controlling-anger.blogspot.com/
(Assertiveness) http://assertiveness-skill.blogspot.com/
(A to Z of Management Systems) http://a-z-management-systems.blogspot.com/
(A to Z of Quality Techniques) http://a-z-quality-techniques.blogspot.com/
(Balanced Scorecard) http://balanced-scorecard-system.blogspot.com/
(Behavioral Safety) http://behavioral-safety.blogspot.com/
(Benchmarking) http://benchmarking-system.blogspot.com/
(Books- Best Management Books) http://best-management-books.blogspot.com/
(Boundaryless) http://shyambhatawdekar.blogspot.com/
(Business Ethics and Ethics in Management) http://business-management-ethics.blogspot.com/
(Business Process Reengineering- BPR) http://business-process-reengineering-bpr.blogspot.com/
(Career Planning within Organizations) http://organizational-career-planning.blogspot.com/
(Case Method) http://case-method.blogspot.com/
(CEO Roles, Qualities and Competencies) http://ceo-qualities.blogspot.com/
(Change Management) http://manage-change.blogspot.com/
(Coaching) http://coaching-skill.blogspot.com/
(Communication) http://communication-for-business.blogspot.com/
(Competencies- Life Management) http://shyam-bhatawdekar.blogspot.com/
(Competency Matrix) http://competency-matrix.blogspot.com/
(Conflict Management) http://manage-conflict.blogspot.com/
(Corporate Governance) http://corporate-governance-policy.blogspot.com/
(Cost Management) http://cost-management-control.blogspot.com/
(Cost of Quality- COQ) http://cost-of-quality.blogspot.com/
(Counseling at Workplace)http://counseling-skill.blogspot.com/
(Creativity and Innovation) http://creativity-management.blogspot.com/
(Critical Thinking skills) http://critical-thinking-skills.blogspot.com/
(Cross Cultural Etiquette and Manners) http://cross-cultural-etiquette.blogspot.com/
(Customer Orientation) http://customer-orientation.blogspot.com/
(Customer Relationship management- CRM) http://customer-relationship-crm.blogspot.com/
(Daily Management) http://daily-management.blogspot.com/
(Decision Making) http://decision-making-function.blogspot.com/
(Delegation) http://delegation-skill.blogspot.com/
(Design for Manufacture) http://design-for-manufacture.blogspot.com/
(Dining Etiquette and Table Manners) http://dining-manners.blogspot.com/
(Discipline at Work) http://discipline-at-work.blogspot.com/
(Dream Exotic) http://knol.google.com/k/shyam-bhatawdekar/my-exotic-dream/6txz9nck6g3/8
(Effectiveness and Efficiency) http://effectiveness-efficiency.blogspot.com/
(Effectiveness Management: 
HSoftwarehttp://humansoftware.blogspot.com/
(Email Etiquette) http://email-etiquette-manners.blogspot.com/
(Emotional Intelligence) http://emotional-quotient-intelligence.blogspot.com/
(Empowerment) http://employee-empowerment.blogspot.com/
(Enterprise Resource Planning- ERP) http://erp-management.blogspot.com/
(Entrepreneurship and Entrepreneur) http://entrepreneurship-entrepreneur.blogspot.com/
(Executive Etiquette and Manners) http://executive-manners.blogspot.com/
(Exit Interview) http://exit-interview.blogspot.com/
(Financial Ratios and Financial Ratio Analysis) http://financial-ratios.blogspot.com/
(Financial Services) http://finance-related-services.blogspot.com/
(Functions of Management) http://functions-of-management.blogspot.com/
(Gemba Kaizen) http://gemba-kaizen-improvement.blogspot.com/
(Genuine Professional) http://knol.google.com/k/shyam-bhatawdekar/the-genuine-professional/6txz9nck6g3/10
(Global Mindset) http://global-mindset.blogspot.com/
(Goal/Target Setting) http://goal-target-setting.blogspot.com/
(Group Discussion) http://group-discussion-gd.blogspot.com/
(Group Dynamics) http://group-dynamics-process.blogspot.com/
(How to Be a Good Boss) http://good-boss.blogspot.com/
(How to Get Promoted) http://get-promoted.blogspot.com/
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(Human Capital Architecture) http://human-capital-architecture.blogspot.com/
(Human Relations) http://human-relations-aspect.blogspot.com/
(Human Resource Planning) http://human-resource-planning.blogspot.com/
(Human Software- 
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(Internal Motivation or Self Motivation) http://internal-motivation.blogspot.com/
(Interpersonal Relations) http://interpersonal-relations.blogspot.com/
(Interview Skills) http://interviewing-skill.blogspot.com/
(Interview Preparation for Job Seekers) http://interview-preparation-jobs.blogspot.com/
(Interview Questions) http://interview-question-bank.blogspot.com/
(Just in Time Management- JIT) http://just-in-time-management.blogspot.com/
(Kaizen) http://kaizen-improvement.blogspot.com/
(Knowledge Management) http://knowledge-management-initiative.blogspot.com/
(Lead Time Management) http://lead-time-management.blogspot.com/
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(Life Management: Competencies) http://knol.google.com/k/shyam-bhatawdekar/competency-matrix/6txz9nck6g3/4
(Life Management: Effectiveness Management: 
HSoftwarehttp://knol.google.com/k/shyam-bhatawdekar/management-in-life-profession-family/6txz9nck6g3/3
(Life Management: I Am Liberated) http://knol.google.com/k/shyam-bhatawdekar/i-am-liberated/6txz9nck6g3/6
(Life Positions and OKness) http://life-positions.blogspot.com/
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(Organization Development- OD) http://organization-development-od.blogspot.com/
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(Out of Box Ideas) http://wow-idea.blogspot.com/
(Ownership on Job) http://job-ownership.blogspot.com/
(Paradigm and Paradigm Shift) http://paradigm-mindset.blogspot.com/
(Performance Management and Appraisal) http://performance-appraisal-management.blogspot.com/
(Personality) http://human-personality.blogspot.com/
(Positive Strokes) http://positive-strokes.blogspot.com/
(Presentation Skills) http://presentation-effectiveness.blogspot.com/
(Problem Solving) http://problem-solving-skill.blogspot.com/
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(Project Management) http://management-of-project.blogspot.com/
(Quality Circles History) http://quality-circles-history.blogspot.com/
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(Quality Function Deployment- QFD and House of Quality) http://quality-function-deployment.blogspot.com/
(Quality Gurus) http://quality-gurus.blogspot.com/
(Recession) http://knol.google.com/k/shyam-bhatawdekar/recession/6txz9nck6g3/7
(Recession Management) http://recession-management.blogspot.com/
(Recruitment and Selection) http://recruitment-selection.blogspot.com/
(Research Methodology) http://research-work-methodology.blogspot.com/
(Safety and Health Management) http://safety-health-management.blogspot.com/
(Sales/Selling Process) http://selling-process.blogspot.com/
(Sales Promotion) http://sales-promotion.blogspot.com/
(Self-concept) http://self-concept-image.blogspot.com/
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(Self-concept) http://knol.google.com/k/shyam-bhatawdekar/self-concept/6txz9nck6g3/12
(Self Motivation or Internal Motivation) http://internal-motivation.blogspot.com/
(Self-confidence) http://self-confidence-improvement.blogspot.com/
(Self development) http://managing-self.blogspot.com/
(Shyam Bhatawdekar’s Articles on Management) http://writings-of-shyam.blogspot.com/
(Six Sigma) http://six-sigma-system.blogspot.com/
(Six Thinking Hats) http://six-thinking-hats.blogspot.com/
(Soft Skills) http://soft-skills-competencies.blogspot.com/
(Spiritual Quotient/Intelligence) http://spiritual-quotient.blogspot.com/
(Strategic Management) http://strategic-managing.blogspot.com/
(Stress Management) http://management-of-stress.blogspot.com/
(Stress Management) http://managing-stress-strain.blogspot.com/
(Success) http://success-achievement.blogspot.com/
(Supply Chain Management) http://manage-supply-chain.blogspot.com/
(Supply and Demand) http://supply-demand-laws.blogspot.com/
(Talent Management) http://managing-talent.blogspot.com/
(Team Building) http://team-building-working.blogspot.com/
(Telephone Etiquette) http://telephone-etiquette.blogspot.com/
(Three Sixty Degrees Appraisal System) http://three-sixty-degrees-feedback.blogspot.com/
(Time Management) http://time-life-management.blogspot.com/
(Total Productive Maintenance- TPM) http://total-productive-maintenance.blogspot.com/
(Total Quality Management- TQM) http://total-quality-concept.blogspot.com/
(Training and Development) http://training-function.blogspot.com/
(Trainers’ Qualities) http://trainers-qualities.blogspot.com/
(Transaction Analysis- TA) http://transaction-analysis.blogspot.com/
(TRIZ- Inventive Problem Solving) http://triz-problem-solving.blogspot.com/
(Value Engineering/Analysis) http://value-engineering-analysis.blogspot.com/
(Winners and Losers) http://winners-losers.blogspot.com/
(World Class Manufacturing) http://world-class-manufacturing.blogspot.com/
(Writings of Shyam Bhatawdekar on Management) http://writings-of-shyam.blogspot.com/
(Written Communication) http://written-communication.blogspot.com/
(Zero Based Budgeting) http://zero-based-budgeting.blogspot.com/

Counseling: General and Psychological

(Anger Management) http://controlling-anger.blogspot.com/
(Children’s Behavior Problems) http://child-behavior-problems.blogspot.com/
(Cholesterol Control) http://controlling-cholesterol.blogspot.com/
(Counseling: Psychological) http://counselingfamily.blogspot.com/
(Counseling: Psychological) http://counseling-family.blogspot.com/
(Cross Cultural Etiquette) http://cross-cultural-etiquette.blogspot.com/
(Emotions) http://emotion-feeling.blogspot.com/
(Executive Etiquette and Manners) http://executive-manners.blogspot.com/
(Exercises) http://exercises-plan.blogspot.com/
(Family Counseling) http://family-harmony.blogspot.com/
(Health: Homeopathy) http://homeopathy-medicines.blogspot.com/
(LifeManagement: Competencies) http://knol.google.com/k/shyam-bhatawdekar/competency-matrix/6txz9nck6g3/4
(Life Management: Effectiveness Management: HSoftware) http://knol.google.com/k/shyam-bhatawdekar/management-in-life-profession-family/6txz9nck6g3/3
(Life management: I Am Liberated) http://knol.google.com/k/shyam-bhatawdekar/i-am-liberated/6txz9nck6g3/6#view
(Marriage Counseling) http://marriage-counsel.blogspot.com/
(Ownership on Job) http://job-ownership.blogspot.com/
(Parental Responsibilities) http://parental-responsibilities.blogspot.com/
(Personality) http://human-personality.blogspot.com/
(Qualities of Spouse) http://spouse-qualities.blogspot.com/
(Quit Smoking) http://quit-smoking-plan.blogspot.com/
(Self Development) http://managing-self.blogspot.com/
(Self-confidence) http://self-confidence-improvement.blogspot.com/
(Stress Management) http://managing-stress-strain.blogspot.com/
(Stress Management) http://management-of-stress.blogspot.com/
(Swine Flu and Its Prevention) http://swine-flu-precaution.blogspot.com/
(Telephone Etiquette) http://telephone-etiquette.blogspot.com/
(Walking) http://walking-plan.blogspot.com/
(Winners and Losers) http://winners-losers.blogspot.com/

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Wednesday, August 7, 2013

Distortions in Communication



Examples of Distortions in Communication

Example1:

Given below is a hilarious piece on distortions in communication (to be taken in a lighter vein, yet amply warns about the disasters of distortions in communication):

1. Communication from Managing Director to Works Director:

Tomorrow morning there will be a total eclipse of the sun at nine o'clock. There is something which we cannot see happen every day, so let the workforce line up outside in their best clothes to watch it. To mark the occasion of this rare occurrence I will personally explain it to them. If it is raining we shall not be able to see it very well and in that case the workforce should assemble in the canteen.

2. Communication as passed down from Works Director to General Works Manager:

By order of the managing director there will be a total eclipse of the sun at nine o'clock tomorrow morning. If it is raining we shall not be able to see it very well on the site, in our best clothes. In that case the disappearance of the sun will be followed through in the canteen. There is something that we cannot see happen every day.

3. Communication as passed down from General Works Manager to Works Manager:

By the order of the managing director we shall follow through, in our best clothes, the disappearance of the sun in the canteen at nine o'clock tomorrow morning. The managing director will tell us whether it is going to rain. This is something which we cannot see happen every day.

4. Communication as passed down from Works Manager to Foreman:

If it is raining in the canteen tomorrow morning, which is something that we cannot see happen every day, our managing director, in his best clothes, will disappear at nine o'clock.

5. Communication as passed down from Foreman to Shop Floor:

Tomorrow morning at nine o'clock our managing director will disappear. It's pity that we cannot see this happen every day.

Example 2:

Someone put the following spoof on a Marathi language blog "Misal pav". Here is a translation…

A reporter from a news agency is interviewing Mr Narendra Modi (a politician in India): "What is your favorite fruit Mr Modi?"

Modi: "Mango."

Within a minute this exchange is carried by all news channels in India as "breaking news" with the header, "Modi does not like guavas."

Spokespersons of different political parties/NGOs are invited to give their reaction.

Jitendra Avad: Mahatma Gandhi used to like banana, which is easily available all across India and cheap; so even the poor people can afford it. It is a fruit of aam admi (common man). Modi is basically against Mahatmaji. So it is obvious that he does not like bananas. He represents Nathuram Godse who killed Bapuji (i.e. Mahatma Gandhi).

Manish Tiwari: Modi does not like guava because of its green color!  This shows his anti-Muslim bias!! Shame on him!!

Ajay Makan: Not surprised Modi likes an expensive fruit like mango. By that choice, he is mocking the poor masses of India.

Pappu aka Amul Baby: I am not like Modi who only likes specific things or items. My food intake is all-inclusive and I respect all foods like I respect all religions. I like saffron mangoes, green guavas, and white amlas (a citrus fruit). Tomorrow I am going on a visit to the poor people of UP living in poor huts where I will share and eat green and yellow skinned bananas with them.

(Pig)Vijay: Modi is a rotten mango and must therefore be immediately removed from the basket. Otherwise all mangoes in the basket will rot.   A rotten mango like Modi has no place in the secular, all-inclusive basket of India.

Nitin Wagle on Lokmat-IBN Ten O’clock News: Welcome all! A new day and a new topic for discussion today. Modi has betrayed his ugly, communal facade by declaring that he likes mangoes. By deliberately avoiding green guavas from the list of fruits he likes, Modi has clearly demonstrated his anti-Muslim, communal mentality. We have among us Mr Madhav Bhandari of the BJP, Mr Sachin Savant of the Congress and great and original thinker Mr Markandey Katju.

A comment by Dilip Padgaokar:

"Modi likes mangoes an Indian fruit which mean he hates Olives, the Italian fruit. This shows a narrow nationalism. These RSS people have no international taste."

For More Guidance, Assistance, Training and Consultation

Contact: prodcons@prodcons.com

Training in "Effective Communication", "Body Language (Non-verbal Communication)", "Written Communication", "Listening Skills", "Email etiquette", "Telephone Etiquette", "Presentation Skills", "Public Speaking" and "Conducting Effective Meetings" is provided by Prodcons Group's Mr Shyam Bhatawdekar and/or Dr (Mrs) Kalpana Bhatawdekar, eminent business leaders, management educationists, management consultants and trainers- par excellence, with distinction of having trained over 150,000 people from around 250 organizations.

Also refer: (Prodcons Group) http://prodcons-group.blogspot.com/, (Training Programs by Prodcons Group) http://training-development-function.blogspot.com/, (Productivity Consultants) http://productivity-consultants.blogspot.com/

Other Topics of Interest

All Management Topics (General Management, Marketing and Sales, Service, Operations/Manufacturing, Quality, Maintenance, Human Resources, Finance and Accounts, Information Technology, Life Management) http://shyam.bhatawdekar.com

The topics are listed in alphabetic order:

(Home Pages for All the Management Topicshttp://management-universe.blogspot.com/ and http://management-universe-enotes.blogspot.com/
(
Alphabetic List of All Management Topicshttp://management-enotes.blogspot.com/
(
Home Page for Writings of Shyam Bhatawdekarhttp://writings-of-shyam.blogspot.com/
(5S Housekeeping) http://5s-housekeeping.blogspot.com/
(Activity Based Costing- ABC) http://activitybased-costing.blogspot.com/
(Advertising) http://advertising-mass-communication.blogspot.com/
(Anger Management) http://controlling-anger.blogspot.com/
(Assertiveness) http://assertiveness-skill.blogspot.com/
(A to Z of Management Systems) http://a-z-management-systems.blogspot.com/
(A to Z of Quality Techniques) http://a-z-quality-techniques.blogspot.com/
(Balanced Scorecard) http://balanced-scorecard-system.blogspot.com/
(Behavioral Safety) http://behavioral-safety.blogspot.com/
(Benchmarking) http://benchmarking-system.blogspot.com/
(Books- Best Management Books) http://best-management-books.blogspot.com/
(Boundaryless) http://shyambhatawdekar.blogspot.com/
(Business Ethics and Ethics in Management) http://business-management-ethics.blogspot.com/
(Business Process Reengineering- BPR) http://business-process-reengineering-bpr.blogspot.com/
(Career Planning within Organizations) http://organizational-career-planning.blogspot.com/
(Case Method) http://case-method.blogspot.com/
(CEO Roles, Qualities and Competencies) http://ceo-qualities.blogspot.com/
(Change Management) http://manage-change.blogspot.com/
(Coaching) http://coaching-skill.blogspot.com/
(Communication) http://communication-for-business.blogspot.com/
(Competencies- Life Management) http://shyam-bhatawdekar.blogspot.com/
(Competency Matrix) http://competency-matrix.blogspot.com/
(Conflict Management) http://manage-conflict.blogspot.com/
(Corporate Governance) http://corporate-governance-policy.blogspot.com/
(Cost Management) http://cost-management-control.blogspot.com/
(Cost of Quality- COQ) http://cost-of-quality.blogspot.com/
(Counseling at Workplace)http://counseling-skill.blogspot.com/
(Creativity and Innovation) http://creativity-management.blogspot.com/
(Critical Thinking skills) http://critical-thinking-skills.blogspot.com/
(Cross Cultural Etiquette and Manners) http://cross-cultural-etiquette.blogspot.com/
(Customer Orientation) http://customer-orientation.blogspot.com/
(Customer Relationship management- CRM) http://customer-relationship-crm.blogspot.com/
(Daily Management) http://daily-management.blogspot.com/
(Decision Making) http://decision-making-function.blogspot.com/
(Delegation) http://delegation-skill.blogspot.com/
(Design for Manufacture) http://design-for-manufacture.blogspot.com/
(Dining Etiquette and Table Manners) http://dining-manners.blogspot.com/
(Discipline at Work) http://discipline-at-work.blogspot.com/
(Dream Exotic) http://knol.google.com/k/shyam-bhatawdekar/my-exotic-dream/6txz9nck6g3/8
(Effectiveness and Efficiency) http://effectiveness-efficiency.blogspot.com/
(Effectiveness Management: 
HSoftwarehttp://humansoftware.blogspot.com/
(Email Etiquette) http://email-etiquette-manners.blogspot.com/
(Emotional Intelligence) http://emotional-quotient-intelligence.blogspot.com/
(Empowerment) http://employee-empowerment.blogspot.com/
(Enterprise Resource Planning- ERP) http://erp-management.blogspot.com/
(Entrepreneurship and Entrepreneur) http://entrepreneurship-entrepreneur.blogspot.com/
(Executive Etiquette and Manners) http://executive-manners.blogspot.com/
(Exit Interview) http://exit-interview.blogspot.com/
(Financial Ratios and Financial Ratio Analysis) http://financial-ratios.blogspot.com/
(Financial Services) http://finance-related-services.blogspot.com/
(Functions of Management) http://functions-of-management.blogspot.com/
(Gemba Kaizen) http://gemba-kaizen-improvement.blogspot.com/
(Genuine Professional) http://knol.google.com/k/shyam-bhatawdekar/the-genuine-professional/6txz9nck6g3/10
(Global Mindset) http://global-mindset.blogspot.com/
(Goal/Target Setting) http://goal-target-setting.blogspot.com/
(Group Discussion) http://group-discussion-gd.blogspot.com/
(Group Dynamics) http://group-dynamics-process.blogspot.com/
(How to Be a Good Boss) http://good-boss.blogspot.com/
(How to Get Promoted) http://get-promoted.blogspot.com/
(How to save Money) http://knol.google.com/k/shyam-bhatawdekar/how-to-save-money/6txz9nck6g3/11
(HR Dynamics) http://hrm-dynamics.blogspot.com/
(HR Strategies and Functions) http://strategic-functions-hrm.blogspot.com/
(Human Capital Architecture) http://human-capital-architecture.blogspot.com/
(Human Relations) http://human-relations-aspect.blogspot.com/
(Human Resource Planning) http://human-resource-planning.blogspot.com/
(Human Software- 
HSoftwarehttp://human-software-hsoftware.blogspot.com/
(Internal Motivation or Self Motivation) http://internal-motivation.blogspot.com/
(Interpersonal Relations) http://interpersonal-relations.blogspot.com/
(Interview Skills) http://interviewing-skill.blogspot.com/
(Interview Preparation for Job Seekers) http://interview-preparation-jobs.blogspot.com/
(Interview Questions) http://interview-question-bank.blogspot.com/
(Just in Time Management- JIT) http://just-in-time-management.blogspot.com/
(Kaizen) http://kaizen-improvement.blogspot.com/
(Knowledge Management) http://knowledge-management-initiative.blogspot.com/
(Lead Time Management) http://lead-time-management.blogspot.com/
(Leadership) http://lead-max.blogspot.com/
(Lean Enterprise) http://lean-organization.blogspot.com/
(Learning Organization) http://learning-organization-profile.blogspot.com/
(Life Management: Competencies) http://knol.google.com/k/shyam-bhatawdekar/competency-matrix/6txz9nck6g3/4
(Life Management: Effectiveness Management: 
HSoftwarehttp://knol.google.com/k/shyam-bhatawdekar/management-in-life-profession-family/6txz9nck6g3/3
(Life Management: I Am Liberated) http://knol.google.com/k/shyam-bhatawdekar/i-am-liberated/6txz9nck6g3/6
(Life Positions and OKness) http://life-positions.blogspot.com/
(Life Skills) http://life-skills-competencies.blogspot.com/
(Listening) http://listen-skills.blogspot.com/
(Management Anecdotes) http://management-anecdotes.blogspot.com/
(Management Book- Best Books) http://best-management-books.blogspot.com/
(Management Information System- MIS) http://management-information-system-mis.blogspot.com/
(Managing/conducting Meetings) http://managing-meetings.blogspot.com/
(Marginal Utility) http://marginal-utility-concept.blogspot.com/
(Marketing Management Overview) http://marketing-management-overview.blogspot.com/
(Marketing Orientation) http://marketing-orientation.blogspot.com/
(Marketing Management Tasks) http://marketing-management-tasks.blogspot.com/
(Market research) http://market-research-function.blogspot.com/
(Market Segmentation) http://market-segment.blogspot.com/
(Mentoring) http://mentor-mentorship.blogspot.com/
(Motivation) http://motivation-people.blogspot.com/
(Negotiation Skills) http://negotiating-skills.blogspot.com/
(Negotiation Tactics) http://negotiation-tactics.blogspot.com/
(Objection Handling) http://objection-handling.blogspot.com/
(Organization Development- OD) http://organization-development-od.blogspot.com/
(Organizational Culture) http://organizational-culture-values.blogspot.com/
(Out of Box Ideas) http://wow-idea.blogspot.com/
(Ownership on Job) http://job-ownership.blogspot.com/
(Paradigm and Paradigm Shift) http://paradigm-mindset.blogspot.com/
(Performance Management and Appraisal) http://performance-appraisal-management.blogspot.com/
(Personality) http://human-personality.blogspot.com/
(Positive Strokes) http://positive-strokes.blogspot.com/
(Presentation Skills) http://presentation-effectiveness.blogspot.com/
(Problem Solving) http://problem-solving-skill.blogspot.com/
(Profit Improvement) http://profit-improvement.blogspot.com/
(Project Management) http://management-of-project.blogspot.com/
(Quality Circles History) http://quality-circles-history.blogspot.com/
(Quality Circles) http://quality-circles.blogspot.com/
(Quality Function Deployment- QFD and House of Quality) http://quality-function-deployment.blogspot.com/
(Quality Gurus) http://quality-gurus.blogspot.com/
(Recession) http://knol.google.com/k/shyam-bhatawdekar/recession/6txz9nck6g3/7
(Recession Management) http://recession-management.blogspot.com/
(Recruitment and Selection) http://recruitment-selection.blogspot.com/
(Research Methodology) http://research-work-methodology.blogspot.com/
(Safety and Health Management) http://safety-health-management.blogspot.com/
(Sales/Selling Process) http://selling-process.blogspot.com/
(Sales Promotion) http://sales-promotion.blogspot.com/
(Self-concept) http://self-concept-image.blogspot.com/
(Self-concept) http://self-image-concept.blogspot.com/
(Self-concept) http://knol.google.com/k/shyam-bhatawdekar/self-concept/6txz9nck6g3/12
(Self Motivation or Internal Motivation) http://internal-motivation.blogspot.com/
(Self-confidence) http://self-confidence-improvement.blogspot.com/
(Self development) http://managing-self.blogspot.com/
(Shyam Bhatawdekar’s Articles on Management) http://writings-of-shyam.blogspot.com/
(Six Sigma) http://six-sigma-system.blogspot.com/
(Six Thinking Hats) http://six-thinking-hats.blogspot.com/
(Soft Skills) http://soft-skills-competencies.blogspot.com/
(Spiritual Quotient/Intelligence) http://spiritual-quotient.blogspot.com/
(Strategic Management) http://strategic-managing.blogspot.com/
(Stress Management) http://management-of-stress.blogspot.com/
(Stress Management) http://managing-stress-strain.blogspot.com/
(Success) http://success-achievement.blogspot.com/
(Supply Chain Management) http://manage-supply-chain.blogspot.com/
(Supply and Demand) http://supply-demand-laws.blogspot.com/
(Talent Management) http://managing-talent.blogspot.com/
(Team Building) http://team-building-working.blogspot.com/
(Telephone Etiquette) http://telephone-etiquette.blogspot.com/
(Three Sixty Degrees Appraisal System) http://three-sixty-degrees-feedback.blogspot.com/
(Time Management) http://time-life-management.blogspot.com/
(Total Productive Maintenance- TPM) http://total-productive-maintenance.blogspot.com/
(Total Quality Management- TQM) http://total-quality-concept.blogspot.com/
(Training and Development) http://training-function.blogspot.com/
(Trainers’ Qualities) http://trainers-qualities.blogspot.com/
(Transaction Analysis- TA) http://transaction-analysis.blogspot.com/
(TRIZ- Inventive Problem Solving) http://triz-problem-solving.blogspot.com/
(Value Engineering/Analysis) http://value-engineering-analysis.blogspot.com/
(Winners and Losers) http://winners-losers.blogspot.com/
(World Class Manufacturing) http://world-class-manufacturing.blogspot.com/
(Writings of Shyam Bhatawdekar on Management) http://writings-of-shyam.blogspot.com/
(Written Communication) http://written-communication.blogspot.com/
(Zero Based Budgeting) http://zero-based-budgeting.blogspot.com/

Counseling: General and Psychological

(Anger Management) http://controlling-anger.blogspot.com/
(Children’s Behavior Problems) http://child-behavior-problems.blogspot.com/
(Cholesterol Control) http://controlling-cholesterol.blogspot.com/
(Counseling: Psychological) http://counselingfamily.blogspot.com/
(Counseling: Psychological) http://counseling-family.blogspot.com/
(Cross Cultural Etiquette) http://cross-cultural-etiquette.blogspot.com/
(Emotions) http://emotion-feeling.blogspot.com/
(Executive Etiquette and Manners) http://executive-manners.blogspot.com/
(Exercises) http://exercises-plan.blogspot.com/
(Family Counseling) http://family-harmony.blogspot.com/
(Health: Homeopathy) http://homeopathy-medicines.blogspot.com/
(LifeManagement: Competencies) http://knol.google.com/k/shyam-bhatawdekar/competency-matrix/6txz9nck6g3/4
(Life Management: Effectiveness Management: HSoftware) http://knol.google.com/k/shyam-bhatawdekar/management-in-life-profession-family/6txz9nck6g3/3
(Life management: I Am Liberated) http://knol.google.com/k/shyam-bhatawdekar/i-am-liberated/6txz9nck6g3/6#view
(Marriage Counseling) http://marriage-counsel.blogspot.com/
(Ownership on Job) http://job-ownership.blogspot.com/
(Parental Responsibilities) http://parental-responsibilities.blogspot.com/
(Personality) http://human-personality.blogspot.com/
(Qualities of Spouse) http://spouse-qualities.blogspot.com/
(Quit Smoking) http://quit-smoking-plan.blogspot.com/
(Self Development) http://managing-self.blogspot.com/
(Self-confidence) http://self-confidence-improvement.blogspot.com/
(Stress Management) http://managing-stress-strain.blogspot.com/
(Stress Management) http://management-of-stress.blogspot.com/
(Swine Flu and Its Prevention) http://swine-flu-precaution.blogspot.com/
(Telephone Etiquette) http://telephone-etiquette.blogspot.com/
(Walking) http://walking-plan.blogspot.com/
(Winners and Losers) http://winners-losers.blogspot.com/

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General Knowledge and Out of Box Ideas

(General Knowledge- GK) http://general-knowledge-gk.blogspot.com/
(General Knowledge- Top 5/Top 10) http://top-five-everything.blogspot.com/
(Out of Box Ideas) http://wow-idea.blogspot.com/